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Contact
One email address, read by a person. There is no ticket system, no chatbot and no phone queue.
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Support
Something is broken, confusing, or not doing what you expected. Include your iOS version and what you were doing when it happened.
Corrections
A factual claim on this site is wrong or out of date. These get priority — a reference page that misleads is worse than no page.
Feature requests
Especially if your protocol does not fit the data model. Those reports are how the awkward cases get found.
Privacy & data
Questions about what is stored and where. Note that we hold no health data, so there is nothing for us to look up or delete on your behalf.
We cannot answer medical questions. That includes what to take, how much, how often, what to do about a missed dose, or whether something you are experiencing is normal. Those are questions for a licensed healthcare provider who knows your history — and for anything urgent, contact your local emergency services. Our full position.
Before emailing, the Support & FAQ page covers setup, backdating, blends, vial sizes, iCloud sync, export and subscription management.